Phone
Script Instructions
There are various
methods for acquiring the E-mail addresses in our downlines
and forming two E-mail groups; one for communicating with
consumers and the other for business builders. An actual
phone call is usually the most effective. The script that
follows is only a guideline. It is divided into three
parts:
- Part One: Acknowledges
Them and Provides Service
- Part Two: Asks
for Referrals
- Part Three: Acquire
Useful Information & Get Their
E-mail Address
Have fun with it and please
adapt it for your own individual use. Good luck!
E-Commerce
Team Phone Script for:
Asking for
Referrals & Collelcting E-mail Addresses
(This is a
script for calling your Consumers who are currently
active)
Part One
•Hi this is _______________ and
I’m looking for (name)_____________________________.
Hi _____________, this is ________________with
Cell Tech and this is a customer service call.
Do you have a minute or two?
•I just wanted to thank you personally
for your recent algae order and for using the Cell Tech
products. I appreciate each order you make. I also wanted
you to know, that it’s my job to make sure you have
a pleasant experience using the products. We haven’t
spoken in awhile, tell me, which products you’re currently
using?
____Alpha ____Omega ____Enz ____E-12 ____Acidoph ____Bifidus
____Spectra ____SuperSprouts ____Super Q10 ____ A.Gold
____O.Gold ____Chewables ____Smoothie ____Maz ____ Animal
____PLANeTFood ____BG Bars ____NaturaLight ____ImmuSun
•Great! And what results have you
noticed? ____________________________________________
Part Two
Did you know that Cell Tech offers
a completely free membership? This is now a great time
to get your friends & family on board. It’s also
a good way for you for you to earn a bonus check which
can help defray the cost of your own product orders.
Who do you know that could use
more energy? or Could benefit from a stronger immune
system? Or would like to start a home based business?
( I can help you & we can have a 3-way phone conversation
if you like.)
Name__________________________Relation__________________
Phone______________E-mail____________________
Name__________________________Relation__________________
Phone______________E-mail_____________________
Name__________________________Relation__________________
Phone______________E-mail_____________________
Part Three
•I’m always available to hear your
feedback. Do you have my office number? Cell Tech is
also very open to hearing your suggestions.
Do you have a computer? __yes __no
Have you been to the Simplexity (www.simplexityhealth.com
) website?
__yes __no
Did you know there’s a feedback form available on the
website?
__yes __ no
You can also E-mail your ideas to feedback@celltech.com
(If no computer,
you may end here and go to closing or ask if they would
like the info by (snail) mail. Ask if their address
is correct. )
•I’m offering a new service from
my office in the near future. I’ll be a short health
newsletter with new research information, recipes, interesting
testimonials and special offers. With your permission,
I would love to be able to send this to you on a monthly
basis by e-mail. Great! I’ll need your e-mail address
_______________________________ I can assure you that
I won’t share your address with anyone. Would you like
my e-mail address?
•How often do you check your e-mail?
___weekly ___
Whenever I get around to it ___daily ____several times
per day.
•Do you currently get e-mail messages
from cell tech? __yes __no
Closing
•Is there anything I can help you
with today? ___________________________________________
Thanks again for your time, have
a great day.
Comments______________________________________________
___________________________________________________________
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