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Basic Business Learning
Process
Action Formula
Presentation Agenda
Conversation Formula
Invitation Formula
Coaching Formula
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Presentation Agenda Formula
You can expand and adapt it to fit any
timeline, person, audience or niche market.
- Greeting & connection
time. Greet or welcome
them in some way that feels good. Keep it as short as possible
while taking the time to connect. You want to learn what their
key questions are, or why they are there
- Open by offering the full menu of
choices: Our 3 Gifts Hope, Health, and Opportunity.
You need to briefly show the big picture of Cell Tech
in whatever order or priority is appropriate to your person.
Package it as you have choices as to what you
want to learn about
or what we can do for you.
- Set the agenda -- focus the
call/meeting on one primary subject. Clarify the time
you have, and ask them to choose "what they want to learn
about first", or clarify which subject youd already
agreed on and see if thats still appropriate to spend
the most amount of time on. Ask permission to spend just a
couple minutes on the other two subjects at the end
in case you know someone who might be interested
or so you can have a well-rounded understanding of what
our company is really all about.
- Find out what they want with
regard to their chosen subject. First, re-define
the subject health or hope or opportunity
as it applies here. You want to be speaking the same language
and starting on the same page. Then have them share what they
would like to have more of and crystallize their general goal
about this subject. When people see what else is available
to them, they will often raise their sights about what they
want.
Depending on the people, it might be most appropriate to simply
have them share their goals and what theyre looking
for. Others may have to talk about what they dont
want, and then you can help them reframe it into what
they do want. If the person is shy or doesnt
feel like talking, then you might illustrate with a composite
of different examples of things that others have said they
wanted. Always give a range of ideas from simple to more extensive
to allow them to fit themselves into the picture somewhere.
- Talk about the Three Key Challenges
they are facing in order for them to achieve their goal. Identify
why people often have difficulty achieving their goals in
this area. Show them the three key roadblocks. Elaborate only
to the degree that your person understands the challenges.
(Dist. Note: The challenges are different with each of the
above gifts. Get clear on them so you can expand or contract
the presentation as appropriate. Try to re-frame the key challenges
into positive, proactive desires, rather than negatives if
you can. We want to attract them to become more not
scare them.)
- Use the language and illustrations you
are comfortable using and that work for your person depending
on their culture, background and knowledge. Elaborate as time
permits and really work to gain some interaction here. Its
best if you can come to some understanding and agreement on
the challenges and how they apply to them personally.
Key point: Keep in mind that people can remember three
problems. More than that is often too much it just
causes confusion and paralyzing fear. (Like in telling a joke
there are generally three elements two doesnt
give enough dynamics; four is too many to remember). Keeping
your arguments to three will force you to be clear about why
you think they need what you have. You will also always be
able to remember the three key challenges in any meeting or
conversation no matter how trying. Three is learnable,
teachable and memorable.
- (Optional if the person needs
new information or re-education). Discuss briefly
the commonly accepted solutions to the three challenges, and
show how these solutions are generally limited in some way
in solving all three challenges. You might show
how they may work for one or two but they arent
wholistic enough to cover all three. Try to get them to see
& understand the limitations.
- Show our Solution! Link the
solutions directly to the problems, so they see the correlation
directly. You want them to really see how Cell Techs
products, business, or vision (depending on what the key subject
is) really can solve their situation and can
directly help them get what they really want! Show that
if they want something, they must understand whats in
their way, and then adapt or look for new solutions
and that Cell Tech has a solution for them to seriously consider.
- Briefly re-offer the other
two gifts. Indicate that youd like to spend just
a brief minute or two on the other two areas so they
get the big picture about Cell Tech. They might want to know
about the quality of the company they are associating with,
or they might know someone who is looking for something we
have to offer
and we appreciate referrals! Say this part
with anticipation, confidence and without any pressure at
all (its like offering dessert at the end of a meal).
You can say that there is a whole bunch more to know about
these topics, but "we havent the time right now
to go into it so Ill just share a little bit".
(And, in fact, only share a sentence or two about each of
them).
Explain that you would be happy to talk more about them, because
you are really excited about it all, but that you know that
there is limited time today. If they are interested, set another
time for follow-up, or invite them to the next meeting, or
give them appropriate information and set an appointment.
It might be appropriate to say that you are "actively
looking for people who want to know more about _________ or
who might be looking for _______________. Feel free to refer
people to me and I will do the same thing with them that we
just did, so they can check us out."
- Summarize, offer them choices, and
ask them to take their next step: The way you might
do this varies considerably depending on the person
and how the conversation progressed. Sometimes it is appropriate
to offer information, sometimes extend an invitation to another
meeting or appointment. Sometimes you might actually offer
packages to close someone on the products. You might briefly
tell your personal compelling why about Cell Tech
why what you are doing here matters to you and how
it might make a difference for them.
You might discuss the different ways they could get started.
They could become a Consumer (retail or wholesale).
Or they could be a Distributor or person who refers
others (and they may even start a few friends, or work hard
enough to earn a few hundred or a few thousand dollars). Or,
they might want to become a Career Professional. Tailor
your closing proposition to the person you are talking to,
and to their apparent interest level. Do what is appropriate
for them. Always offer two choices.
Show the inclusivity of Cell Tech
and that our job is to help them get what they want in the
areas of hope, health, and freedom. We will assist, coach
and work with them. Emphasize teamwork and offer them an irresistible
invitation to participate
- Always agree
on the next step. Set the next appointment, meeting, call
or followup process so both parties know whats next.
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